Terms of Use
These Terms of Use govern your access to and use of kfcool.com. By browsing, creating an account, or purchasing from our store (including discounted jerseys, latest drops, vintage/retro kits, and custom orders), you agree to comply with these terms.
Effective Date: 2025-12-03
1) Acceptance of These Terms
By accessing or using kfcool.com, you confirm that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree, please do not use the website.
2) About Our Website & Services
kfcool.com provides an online shopping experience for football fans who want affordable, factory-direct value and a wide range of jerseys. Our products may include:
- Discounted football jerseys
- Latest season releases
- Vintage / retro jerseys
- Custom jerseys (name/number/patch options)
- Fan collectibles and sports-related items (availability may vary)
3) Account Registration & Security
You may create an account to access order history, manage addresses, and track purchases. You are responsible for:
- Providing accurate account information
- Keeping your password confidential
- All activities that occur under your account
If you suspect unauthorized use of your account, contact us immediately.
4) Website Use Rules
When using kfcool.com, you agree not to:
- Violate any applicable laws or regulations
- Attempt to hack, disrupt, or overload the website
- Use bots, scrapers, or automated tools without permission
- Upload malicious code, spam, or harmful content
- Misrepresent your identity or provide false information
5) Product Information & Accuracy
We aim to display accurate product descriptions, pricing, and images. However, we do not guarantee that all details are error-free. Minor differences may occur due to:
- Lighting and photography conditions
- Screen color settings
- Batch variations and production updates
6) Orders, Pricing & Availability
Prices and promotions may change without notice. We reserve the right to limit quantities, cancel orders, or correct pricing errors. An order is considered accepted only after payment is confirmed and an order confirmation is issued.
7) Customization Requests
Customization options (such as player name/number, patches, or special notes) are offered on selected items. You are responsible for confirming that customization details are correct before checkout.
8) Shipping & Delivery Estimates
We provide estimated delivery timeframes to help you plan. Standard delivery is typically 7–15 business days. Custom or pre-order items may require additional processing time.
Delivery times are estimates only and may be affected by customs, carriers, weather, and local conditions.
9) Returns & Refunds
Our return rules depend on the type of product purchased:
- Non-custom jerseys: eligible for return/refund within 14 days of delivery
- Custom jerseys: non-refundable (except for defects or incorrect fulfillment)
- Items must be unused, undamaged, and include original tags
Please contact us before returning any items to receive instructions.
10) Intellectual Property
All content on kfcool.com, including text, design, layout, graphics, and website elements, is owned by or licensed to kfcool.com and is protected by intellectual property laws. You may not copy, reproduce, or distribute our content without written permission.
11) User Content (If Applicable)
If you submit reviews, comments, or other content on our website, you agree that:
- Your content must be respectful and lawful
- You will not post harmful, abusive, or misleading information
- We may remove content that violates these Terms of Use
12) Third-Party Links
Our website may include links to third-party services (such as payment providers or social platforms). We are not responsible for the content, policies, or practices of third-party websites.
13) Disclaimer
The website and services are provided “as is” and “as available.” We do not guarantee uninterrupted access, error-free operation, or that the website will always meet your expectations.
14) Limitation of Liability
To the fullest extent permitted by law, kfcool.com is not liable for indirect, incidental, special, or consequential damages resulting from your use of the website or purchase of products.
15) Changes to These Terms
We may update these Terms of Use at any time. Updates will be posted on this page. Your continued use of the website after updates means you accept the revised terms.
16) Contact Us
If you have any questions about these Terms of Use, please contact us:
- Email: service@kfcool.com
- WhatsApp: +852 5494 2397
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