Terms & Conditions
Welcome to kfcool.com. These Terms & Conditions explain the rules for using our website and purchasing products such as discounted jerseys, latest releases, vintage/retro styles, and custom fan jerseys. By using our site, you agree to these terms.
Effective Date: 2025-12-03
1) About kfcool.com
kfcool.com is an online store built for football fans worldwide. We focus on providing affordable prices, factory-direct value, and a wide selection of newest jerseys, retro/vintage jerseys, and customizable kits so fans can support their favorite players, clubs, and tournaments such as the World Cup.
2) Eligibility & Account Responsibility
By placing an order, you confirm that you are legally able to enter into a binding agreement in your country/region. If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities under your account.
3) Product Information & Availability
We do our best to ensure product descriptions, images, sizes, and pricing are accurate. However:
- Colors may vary slightly due to screen settings and lighting.
- Product availability may change without notice.
- We may update product details, pricing, or promotions at any time.
4) Orders & Payments
When you place an order on kfcool.com, you agree that the information provided is accurate and complete. Orders are confirmed only after payment is successfully processed and you receive an order confirmation.
If we detect suspicious activity, incorrect pricing, or inventory issues, we reserve the right to cancel or refuse an order.
5) Custom Orders (Name/Number/Patches)
We offer customization options for selected jerseys, including player name/number, patches, or special requests. Please double-check your customization details before submitting your order.
6) Shipping & Delivery
Shipping times may vary depending on destination, logistics, and local customs processing. Standard delivery is typically 7–15 business days.
- Custom or pre-order jerseys may require additional production time.
- Delivery dates are estimates and are not guaranteed.
- We are not responsible for delays caused by carriers, customs, weather, or local regulations.
For more details, please review our Shipping Policy.
7) Returns & Refunds
We want you to shop with confidence. Our return rules are designed to be clear and fair:
- Non-custom jerseys: eligible for return/refund within 14 days of delivery.
- Custom jerseys: non-refundable (unless defective or incorrect due to our error).
- Items must be unused, undamaged, and with original tags attached.
- Please contact us before sending any return package.
For more details, please review our Return Policy.
8) Pricing, Discounts & Promotions
We regularly offer discounted jerseys and special promotions. Discount rules may vary by product, time period, and stock availability. We reserve the right to:
- Change discount offers at any time without prior notice.
- Limit quantities per customer for certain deals.
- Cancel orders that violate promotional rules or appear fraudulent.
9) Intellectual Property
All website content on kfcool.com (including text, design, layout, graphics, and logos) is protected by applicable intellectual property laws. You may not copy, reproduce, or distribute our content without written permission.
10) User Conduct
When using our website, you agree not to:
- Use the site for unlawful purposes.
- Attempt to interfere with website security or performance.
- Submit false information or impersonate another person.
- Upload malicious code, spam, or harmful content.
11) Disclaimer of Warranties
Our website and services are provided “as is” and “as available.” We do not guarantee that the website will be uninterrupted or error-free at all times. To the fullest extent permitted by law, we disclaim all warranties, express or implied.
12) Limitation of Liability
To the maximum extent permitted by law, kfcool.com shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products.
13) Privacy
Your privacy is important to us. Please review our Privacy Policy to learn how we collect, use, and protect your personal information.
14) Changes to These Terms
We may update these Terms & Conditions from time to time. Updates will be posted on this page. Continued use of our website after changes are published means you accept the updated terms.
15) Contact Us
If you have any questions about these Terms & Conditions, please contact us:
- Email: service@kfcool.com
- WhatsApp: +852 5494 2397
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