Privacy Policy
Your privacy matters. This Privacy Policy explains how kfcool.com collects, uses, stores, and protects your information when you browse, shop, and place orders (including discounted, latest, vintage, and custom jerseys).
1) Overview
This Privacy Policy applies to your use of our website and services. By accessing or using kfcool.com, you agree to the practices described in this policy.
2) Information We Collect
We may collect the following types of information:
Personal Information
Name, email address, phone number, shipping address, billing address, and other details you provide when placing an order or creating an account.
Order & Customization Details
Items purchased, jersey size, style, and any customization you request (for example: player name/number, patches, or special notes).
Payment Information
We do not store full payment card details on our servers. Payments are processed securely by trusted third-party payment providers.
Device & Usage Data
IP address, browser type, device identifiers, pages viewed, clicks, and session data to improve site performance and user experience.
3) How We Use Your Information
We use your information to:
- Process and fulfill your orders (including custom jersey requests).
- Provide shipping updates, order confirmations, and customer support.
- Improve our website, product selection, and overall shopping experience.
- Prevent fraud, unauthorized transactions, and security risks.
- Send important service notices (such as policy updates or order-related messages).
4) Cookies & Tracking Technologies
We may use cookies and similar technologies to help our website function properly and to understand how users interact with our pages. Cookies may help with:
- Keeping items in your cart
- Remembering preferences (such as language or region)
- Measuring traffic and performance
- Improving product recommendations
You can control cookies through your browser settings. Disabling cookies may affect certain site features.
5) How We Share Your Information
We do not sell your personal information. We may share limited information only when necessary to provide our services, including with:
- Payment processors to complete transactions securely.
- Shipping and logistics partners to deliver your order.
- Service providers that help us operate our website (hosting, analytics, fraud prevention).
- Legal authorities if required by law or to protect our rights and users.
6) Data Security
We take reasonable steps to protect your information using administrative, technical, and physical safeguards. However, no online system can guarantee 100% security. Please keep your account credentials safe and avoid sharing your password with others.
7) Data Retention
We retain personal information only as long as needed to fulfill orders, provide support, comply with legal obligations, and resolve disputes. When information is no longer needed, we will delete or anonymize it where appropriate.
8) Your Rights & Choices
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request deletion of your personal data (subject to legal requirements).
- Opt out of certain marketing communications (if applicable).
To make a request, please contact us through the support channels available on our website.
9) Children’s Privacy
Our website is not intended for children under the age of 13 (or the minimum age required by your local laws). We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate action.
10) Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their policies before providing any personal information.
11) Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised effective date.
12) Quick Links
Browse our collections and account pages: